IQ777 Privacy Policy Your Data, Protected

1 Introduction

This Privacy Policy explains how IQ777 (we, us, our) collects, uses, keeps, and protects the personal data of players and visitors using the IQ777 platform at iq777.courses. It covers everyone who uses the IQ777 website, the mobile app, and any related services.

IQ777 is serious about protecting every player's privacy. We know that Philippine players aged 21 and above share sensitive personal and financial details with us, and we treat that trust with care. This policy is designed to show you clearly what happens to your data from your first visit to IQ777 until you close your account.

When you register on IQ777 or keep using the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how IQ777 processes personal data, please stop using the platform.

This Privacy Policy should be read alongside the IQ777 Terms and ConditionsTerms of Service, which govern the overall use of the platform.

2 Data We Collect

At IQ777, we gather personal information through different channels: some details you provide directly when creating an account or using our services, some are collected automatically as you browse and play, and in certain cases we receive information from trusted third parties like payment processors. Below is a detailed list of the data categories we collect and how each one is obtained.

IQ777 does not ask for or store sensitive personal information like racial or ethnic origin, political views, religious beliefs, or health details. The only exception is if we need such information for responsible gaming measures, and we will always ask for your explicit permission first.

3 How We Use Your Data

IQ777 uses the personal data it collects for the purposes below:

• Account management: To set up and maintain your IQ777 account, confirm your identity, and handle your account settings and preferences.
• Payment processing: To process deposits and withdrawals through the payment options available on IQ777 and to keep accurate financial records.
• Platform operation: To provide the games, sports betting markets, and other features offered by IQ777, and to make sure the platform runs properly on your device.
• Customer support: To answer your questions, settle disputes, and assist you whenever you reach out to the IQ777 support team.
• Security and fraud prevention: To identify and stop fraud, money laundering, bonus misuse, and other prohibited activities on the IQ777 platform.
• Legal compliance: To follow applicable laws and regulations, including anti-money laundering duties and age verification checks for players who are 21 or older.
• Responsible gaming: To track betting patterns, spot players who may need help, and manage self-exclusion and limit-setting features.
• Platform improvement: To study how players use IQ777 and enhance the platform's design, performance, and game lineup using actual usage data.
• Marketing communications: To send you promotional offers, bonus alerts, and platform updates — but only when you have given your consent to receive these messages.

IQ777 will not use your personal data for any purpose outside the list above unless it first obtains your clear consent.

4 Legal Basis for Processing

IQ777 processes your personal data based on these legal grounds:

• Contract performance: Handling your data is needed to carry out the contract between you and IQ777 — in particular, to run your account, process payments, and provide the services you registered for.
• Legal obligation: Under applicable laws, IQ777 must gather and keep specific personal data for anti-money laundering checks, age verification, and proper financial record maintenance.
• Legitimate interests: IQ777 also has a legitimate interest in stopping fraud, keeping the platform secure, and improving overall service quality, as long as these interests do not override your basic privacy rights.
• Consent: For marketing messages and non-essential cookies, IQ777 bases processing on your clear consent. You may withdraw that consent anytime by reaching out to support or changing your communication settings.

5 Data Sharing

IQ777 never sells, rents, or trades your personal information to any outside party. We only share your data in the limited situations listed below:

• Payment processors: Your payment details are shared with bKash, Nagad, and Rocket only for processing your deposits and withdrawals. Each provider follows its own privacy policy and security measures.
• Identity verification providers: If IQ777 needs you to complete KYC (Know Your Customer) verification, your identification documents may be passed to a third-party verification provider. This is handled securely and only to confirm who you are.
• Fraud prevention services: IQ777 may share certain data with fraud detection and anti-money laundering service providers to safeguard the platform and its users from financial crimes.
• Legal authorities: IQ777 may release your personal data to law enforcement, regulators, or courts when required by law or a valid legal order.
• Platform analytics: Anonymous, aggregated usage information may be shared with analytics providers to help IQ777 see how the platform is being used. This data cannot identify individual players.

6 Payment Data

We take payment data security very seriously. When you deposit or request a withdrawal through any of our supported payment channels, the following applies:

• We never store your full mobile wallet PIN or banking password on our servers.
• We store transaction references and wallet numbers securely to keep accurate financial records and to process future withdrawals to the correct account.
• All payment-related communications between our platform and payment providers are encrypted using SSL/TLS protocols.
• We may keep transaction records for at least five years to meet financial record-keeping requirements.
• If you suspect your payment details have been compromised, contact our support team right away and update your mobile banking credentials through your provider's app.

We will never ask you to share your mobile wallet PIN or banking password through email, live chat, or any other channel. If you receive a request like this that claims to be from our platform, treat it as fraud and report it to support immediately.

7 Cookies and Tracking

We use cookies and similar tracking technologies to make your experience on the platform better. Cookies are small text files saved on your device when you visit a website. Here is how we use them:

You can manage or delete cookies through your browser settings at any time. Keep in mind that turning off functional or analytics cookies may affect your experience on IQ777, but you can still use the platform's core features.

IQ777 does not use third-party advertising cookies or tracking pixels that share your data with advertisers.

8 Data Retention

IQ777 keeps your personal data only for as long as needed to fulfil the purposes it was collected for, or as required by applicable law. The retention periods below apply:

• Account data: Kept for as long as your account is active and for at least five years after it closes, in line with anti-money laundering rules.
• Transaction records: Kept for at least five years from the date of each transaction.
• Identity verification documents: Kept for as long as your account remains open and for five years after it is closed.
• Support communications: Kept for three years from the date of your last interaction.
• Technical and usage data: Stored in identifiable form for up to 24 months, then anonymised or deleted.
• Marketing preferences: Kept until you withdraw your consent or close your account.

Once data is no longer needed, IQ777 securely deletes or anonymises it. If you ask for your data to be erased before the retention period ends, IQ777 will remove what the law allows and explain why any remaining information must still be kept.

9 Data Security

IQ777 uses a mix of technical and organisational safeguards to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all information sent between your device and the IQ777 platform.
• Sensitive details such as passwords and payment references are kept in encrypted form. Passwords are saved as hashed values, never as plain text.
• IQ777 limits access to personal data based on each staff member's role and what they actually need to perform their duties.
• The IQ777 platform and its supporting systems go through regular security audits and vulnerability checks.
• IQ777 follows incident response procedures so any data breach can be detected, contained, and reported without delay.
• Team members receive training on data protection responsibilities and secure ways of handling personal information.

IQ777 takes reasonable steps to safeguard your information, but no online service can promise perfect security. You also help protect your account by using a strong and unique password for your IQ777 login and by never sharing your credentials with anyone.

10 Your Rights

As an IQ777 player, you have certain rights over your personal data. To use any of these rights, reach out to the IQ777 support team through the contact details in Section 13.

• Right of access: You may ask for a copy of the personal information that IQ777 keeps about you. IQ777 will provide it within 30 days from your request.
• Right to rectification: If the personal information IQ777 has about you is wrong or incomplete, you can ask for it to be corrected.
• Right to erasure: You can ask IQ777 to delete your personal data when it is no longer needed for the reason it was collected, as long as there is no legal duty to keep it.
• Right to restrict processing In certain situations, such as while a dispute is under review, you can ask IQ777 to limit how your data is processed.
• Right to data portability You may request a copy of your personal data in a structured, commonly used, and machine-readable format. Where technically possible, you can also ask IQ777 to transfer that data directly to another service provider.
• Right to object You can object to IQ777 using your personal data for direct marketing. To stop receiving promotional emails, simply click the unsubscribe link in any marketing message or reach out to our support team at any time.
• Right to withdraw consent If IQ777 processes your personal data based on your consent, you may withdraw that consent at any time. Withdrawing consent will not affect the legality of any processing that happened before you withdrew it.

IQ777 aims to respond to all data rights requests within 30 days. For complex requests, we may extend this period by another 30 days, and we will let you know about the extension and why it is needed.

11 Children's Privacy

IQ777 is a strictly 21+ platform intended for adults only. We do not knowingly collect personal data from anyone under 21. If you are under 21, you must not register on IQ777 or try to use the platform in any way.

If IQ777 finds out that we have collected personal data from someone under 21, we will delete that data right away and close the account linked to it. If you suspect that a minor has registered on IQ777, please contact our support team immediately so we can look into it and take the necessary steps.

Parents and guardians are encouraged to use parental control tools to help block minors from accessing online gambling sites. IQ777 fully supports efforts to keep gambling away from children and underage users.

12 Changes to This Policy

From time to time, IQ777 may update this Privacy Policy to reflect changes in data practices, legal obligations, or platform features. If there are material changes, we will notify registered players by email and update the “Last Updated” date shown at the top of this page.

We encourage you to check this Privacy Policy regularly. The latest version will always be posted at iq777.courses/privacy-policy. If you continue using the IQ777 platform after the policy is updated, it means you accept the revised terms.

If you have any concerns about changes to this Privacy Policy, please reach out to the IQ777 support team before you continue using the platform.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy issue, contact the IQ777 data protection team:

• Email: [email protected]
• Support email: [email protected]
• Live chat: Available 24/7 through the chat icon on the IQ777 platform.

IQ777 aims to respond to all privacy-related queries within 5 business days. For data rights requests, the response time may take up to 30 days, as explained in Section 10.

For responsible gaming support and self-exclusion requests, please visit the Responsible Gaming page.